Sadly on the day of the install we found a problem with the printing. As the murals are made up of large panels or ‘drops’ it seems only 1 of them had been printed correctly. We still don’t know how this came about and can only assume the printer itself had a funny 5 minutes and nobody had checked it before dispatch. In addition the mural was quite pixelated. The second problem couldn’t be firmly laid at the printers door as the client had supplied the image but more could have been done to rectify the quality as we will later show. The original printers did try to rectify the problems but admitted defeat when they couldn’t guarantee the results required. To their credit the customer service was very good and they refunded the clients money without any hesitation.
This is where we stepped in to ensure the job was a success. First thing we did was change the type of wallpaper, the previous mural had been printed on an ‘exhibition’ style paper with a smooth gloss finish, whilst there was nothing wrong with this, the type of paper didn’t suit the image or the effect the client wanted so we specified a ‘Classic’ matt finish with a slight texture. This gives a much more subtle effect more fitting for a grey scaled image in a domestic setting. The paper is also tougher.
Next the image needed to be sorted out and the pixelation softened. Of course some images just aren’t suited to being blown up on a huge scale and this one was on the boundary for the size of the wall but our printers artwork department worked their magic and the result is stunning. In addition a bit more ‘punch’ was added to the picked out colours rather than the washed out effect from before.
It has to be noted different papers require different techniques and skill levels to hang. This paper can’t be compared to a standard wallpaper which is often around 500mm wide and butted jointed. The better mural papers, like this one, are wider at normally 1200mm+ wide which are then overlapped and double cut or spliced on the wall to make the perfect seam. Experienced paper hangers should have no problem with this but it is a technique even some decorators may not have come across.
As always preparation is key and the client was eager to get involved having decorated the rest of the room so we gave him some tips and also the best products to use, which in this case is an old favorite of ours ‘Zinsser Gardz’. We use this a lot in paper hanging as it primes and seals the surface giving a uniform substrate to work from. In addition it also makes removing the wallpaper easier when a change of scenery is required, lastly it protects the wall making paste removal easier and faster should you wish to paint instead.
The install itself went without a hitch and was a joy to hang especially as it’s an image i’m personally fond of. In fact I currently have it as my desktop screen saver!
I’ll leave you with stunning images of the finished wall and the very kind words of the client. Enjoy!